ITpoint Operation Services

Your IT operations in good hands.

You take care of your core business – we take care of your IT

Several factors determine whether operating your own IT infrastructure makes sense for your company. One way or another: By handing over operational responsibility to us, you can gain in security, flexibility and cost-effectiveness.

ITpoint’s Managed Operation Services include all operational services for the smooth running of your IT. From a simple Service Desk to a complete operational takeover, our specialists will be happy to assist you.

Managed Operation Services
3 service packages, 2 service levels

With all packages you have the choice between two service levels:

  • “Gold Service” with 5×12 support (7am to 7pm on weekdays).
  • “Platinum Service” with 7×24 support (around the clock on all weekdays)

Benefits Operations

Continuous access

Guaranteed uninterrupted access to resources under an SLA (Service Level Agreement).

Focus on your core business

Focus on your core business and your business goals while our team takes care of your IT infrastructure with in-depth know-how.

Modern IT infrastructure

Services based on a modern IT infrastructure.


Flexible scalable services.

Security & compliance

Maximum security and compliance.


Compliance with regulatory requirements thanks to our specialists’ many years of experience with different customers and requirements.

Would you like to learn more about our solutions?

Contact me for an exchange. I look forward to hearing from you!

Valentino Perrone

Valentino Perrone, Senior Account Manager

What our customers say

Jakob Müller Group: Business IT without infrastructure ballast

“ITpoint’s managed services model allows us to focus on support and consulting around users, software and processes. Here we can bring about real added value with our knowledge of Jakob Müller processes. Operating the basic data center infrastructure would only distract us from this and unnecessarily inflate the IT organization.” — Michael Stöckli, CIO von Jakob Müller

Frama AG: Interruption-free migration and integration of a backup solution for Microsoft 365 data

“Uncomplicated and always there for us. We got through the transition to the Microsoft Cloud well with ITpoint. In addition, the managed backup service is a great relief for us.” — Bruno Stalder, Head of IT, Frama AG

IBM Power Systems with IBM for Galliker Transport AG

“Our experience with the IBM Power systems has always been nothing but positive. The systems provide the performance and stability we need to deliver outstanding service to our customers. I am very pleased that we have always been able to count on highly professional advice and support from ITpoint for over ten years. I can only recommend ITpoint to any company.” — Fabian Studer, CIO, Galliker Transport AG

SwissSalary Ltd.

“Thanks to ITpoint’s professional managed service, we as a software manufacturer can focus on the development of intelligent applications. Especially for our customer segment, comprehensive support and extremely high availability are match-decisive. ITpoint can meet the expectations of a modern cloud partner in every respect.” — Mark Fahrni, CEO SwissSalary Ltd.