Cloud- & Managed Services

IT performance that can be customized at any time to meet your exact needs.

ORIA: The leading Swiss brand for Managed IT Services

The Cloud and Managed Services offering of ITpoint is bundled in the brand “ORIA”. ORIA is a business-oriented operating model that enables enterprises to holistically source IT as a reliable, secure and agile service.

As an independent provider, we accompany you in the selection, implementation and operation of your future Cloud platform.

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Infrastructure as a Service

Use high-quality IT platforms according to your needs. With ORIA, ITpoint offers comprehensive services that are individually tailored to your needs.

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Software as a Service

Benefit from software solutions at clear monthly costs. Our specialists ensure that your applications run smoothly.

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Operations

With clearly defined service level agreements, our competent and experienced team ensures the smooth operation of your IT.

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ITpoint Cloud Models

Enterprise Cloud

ITpoint’s Enterprise Cloud is a highly available, geo-redundant enterprise Cloud infrastructure in Swiss data centers.

Private Cloud

The individual Private Cloud approach offers specifically tailored cloud-based solutions for you.

Hybrid Cloud

The best of many models: the Hybrid Cloud combines private IT resources with services from the Enterprise and / or Public Cloud.

Public Cloud

Hyperscalers’ Public Cloud services provide on-demand computing, storage and backup resources, automated and scalable at any time.

POWER Cloud

IBM Power technology from the ITpoint Power Cloud. Sophisticated applications based on IBM architecture.

Our Certifications

ISO/IEC 20000

Our Service Management System (SMS) is designed to provide IT services and operation services in a customer-oriented and efficient manner. The goal is the best possible and secure support of the customer’s business processes through IT services from ITpoint. The process framework is based on ITIL V3 Best Practice. The SMS is certified according to ISO/IEC 20000.

ISO/ICE 27001

Our Information Security Management System (ISMS) defines rules, procedures and methods to manage, control, ensure and optimize information security. These are primarily requirements from the EU General Data Protection Regulation (GDPR), from the Swiss Data Protection Act (DPA) and the requirements of FINMA (Financial Market Supervisory Authority). The ISMS is certified according to ISO/IEC 27001 and supports the processes in the service management system with regard to data security.

ISAE 3402 Typ 1

The ISAE3402 Report “Assurance Reports on Controls at a Service Organization” provides evidence of the effectiveness of the controls we have implemented in connection with ISO/IEC27001 and ISO/IEC20000, which are checked and confirmed by an independent auditor. For our customers, this report can be used for their internal/external audits and in turn serves as evidence of the controls performed.

Benefits ITpoint

Experience

20 years of experience with various companies and different requirements.

Know-how

Over 50 experienced, certified system engineers and consultants.

Partner network

Close and consistent collaboration with leading technology, software and project partners brings you a concentrated load of knowledge and valuable connections.

Communication

Personal communication brings clarity, open dialog shows potential for optimization, and competence creates trust.

Solutions

We focus on the solutions that are specifically ideal for your company.

All-in-one

Everything from a single source: consulting, design, implementation and operation.

What our customers say

Jakob Müller Group: Business IT without infrastructure ballast

“ITpoint’s managed services model allows us to focus on support and consulting around users, software and processes. Here we can bring about real added value with our knowledge of Jakob Müller processes. Operating the basic data center infrastructure would only distract us from this and unnecessarily inflate the IT organization.” — Michael Stöckli, CIO von Jakob Müller

Frama AG: Interruption-free migration and integration of a backup solution for Microsoft 365 data

“Uncomplicated and always there for us. We got through the transition to the Microsoft Cloud well with ITpoint. In addition, the managed backup service is a great relief for us.” — Bruno Stalder, Head of IT, Frama AG

IBM Power Systems with IBM for Galliker Transport AG

“Our experience with the IBM Power systems has always been nothing but positive. The systems provide the performance and stability we need to deliver outstanding service to our customers. I am very pleased that we have always been able to count on highly professional advice and support from ITpoint for over ten years. I can only recommend ITpoint to any company.” — Fabian Studer, CIO, Galliker Transport AG

“Thanks to ITpoint’s professional managed service, we as a software manufacturer can focus on the development of intelligent applications. Especially for our customer segment, comprehensive support and extremely high availability are match-decisive. ITpoint can meet the expectations of a modern cloud partner in every respect.” — Mark Fahrni, CEO SwissSalary Ltd.