Emmi Schweiz AG
Adding value to 1,000,000 tons of milk with NetApp data management
Caffè Latte, Emmi’s most beloved product: more than 100 million cups of Caffè Latte are produced each year, and its popularity is on the rise. As a result, the leading Swiss milk processor is growing as well. In order for Emmi’s IT providers to enable more business, they need to keep up with this pace, increase productivity and react quickly to new locations, systems and applications. One thing is clear: there is never enough space in the refrigerator.
«Space on refrigerator shelves is limited. For Emmi, this means satisfying retailers and households with higher quality, more diversity and new products. Our 100% digital value chain uses NetApp technology to help us reach these goals.» Ricardo Nebot, head of IT at Emmi
Value chain: 100% digital
Animal welfare, nature conservation, sustainability, Swiss quality—these are valuable assets in Emmis position as a premium manufacturer. However, the corporation is under tremendous pressure to keep costs low, especially due to high prices in Switzerland. Therefore, Emmi constantly strives to improve productivity and relies on growth abroad. Competition is fierce and on Emmi’s domestic market in Switzerland, competitors don’t sleep.
Milk processing is a high-tech industry. Emmi’s 25 Swiss production companies usually work in three layers. There are 6,500 Swiss dairy companies feeding the supply chain. Since milk spoils quickly, the production processes have to run nonstop. While it’s true that, in the event of a standstill, deliveries can be redistributed or stored temporarily, this is only a short-term solution and a costly one at that. Facility cleaning is quite expensive. For everything from central applications to factory production control, powerful IT is essential. Not to mention the fact that there is little time for maintenance—a half day per month at most!
From delivery via production control to logistics, Emmi has digitized its value chain 100%. Production and IT are constantly growing into a unified IT infrastructure, from network to data pool. There has been a steady rise in users, data and virtual machines. Thus, the central IT organisation in Ostermundigen relies on maximum virtualization, standardization and a central Emmi Private Cloud. It handles core applications such as the all-connecting SAP system, which includes production scheduling, and services for collaboration, files and sharing. The standard NetApp is used for data management.
If it’s simple, why complicate it?
«At Emmi, we know from experience that we can rely on NetApp and its performance. Therefore, we can use a single vendor strategy for data management. This keeps management costs low, reduces risks and simplifies operations», says Stefan Lüthi, head of IT infrastructure at Emmi.
ITpoint Systems AG is Emmi’s trusted partner for NetApp solutions. Whether it is pure Flash and a business continuity set-up, like the central Emmi Private Cloud, or hybrid systems and reducing redundancy on location, ITpoint’s equipment always meets Emmi’s requirements. As a standard protocol, NFS has proven itself valuable and data management holds the infrastructure together. NetApp tools provide an overview and centralized administration. They also securely deliver local data from 12 locations both at home and abroad to Emmi Switzerland on a daily basis. “The NetApp software is so good that even when backing-up external locations, there is no loss in on-site performance or time.” NetApp Backup is a truly self-operating device, unique in its own way,” says Marc Baumann, team leader of data banks and storage at Emmi.
In addition to their other activities, two employees are able to manage the data infrastructure for approximately 2,500 users. Automation from back-up to site failover is just as important to them as it is to the SAP team. Now, SAP environments can be copied, edited and deleted with just a few commands, thereby accelerating testing and QA. NetApp data management is certified for SAP. This offers advantages when it comes to the possible introduction of SAP HANA. Instead of having to invest in a HANA appliance, Emmi can simply integrate the HANA component into the NetApp infrastructure and remain flexible.
Pooling growth and efficiency
Twenty years ago, Emmi was a regional SME. Today it is an international corporation with approximately 5,800 employees. Emmi exports to 60 countries, and with its four divisions—Switzerland, Americas, Europe and Global Trade—it generates more than 3 billion Swiss Francs. And there is more to come. Growing abroad is a pillar of the corporation’s strategy, as are strengthening the market and managing costs. The omnipresent cost pressure is also felt in IT, which continuously optimizes processes and systems related to the value chain. One example of this is the document management system, which ensures that each document is recoverable and constantly available. In terms of data management, Emmi has been taking advantage of NetApp’s solutions since 2010 to support every IT-related business step with performance, integration and efficiency.
«Our entire NetApp infrastructure is 20 times larger today than it was when we started. With NetApp's data management, we have the complete data fabric under control and can launch a new IT location in a short amount of time.» Marc Baumann, team leader of databases and storage at Emmi
«Today the central Emmi Private Cloud is running with NetApp All-Flash Technology. Our users benefit from its performance, and we save over 80% of shelf space», says Baumann. «Our entire NetApp infrastructure is 20 times larger today than it was when we started. With NetApp's data management, we have the complete data fabric under control and can launch a new IT location in a short amount of time.»
Convincing retailers and households
Every day, consumers make up to 200 decisions based on habit, price, quality and appearance — or simply out of curiosity. This presents a major challenge for food manufacturers. «Space on refrigerator shelves is limited. For Emmi, this means satisfying retailers and households with higher quality, more diversity and new products. Our 100% digital value chain uses NetApp technology to help us reach these goals», says Ricardo Nebot, head of IT at Emmi.
About Emmi Schweiz AG
Over the past 20 years, Emmi Switzerland has developed from a medium-sized, regionally oriented company into an international group of companies with more than 6,000 employees worldwide. The focus of their activities today is on the Swiss Mark, the surrounding European countries and North America. In 2017, Emmi generated 51 percent of its sales in Switzerland. www.emmi.com