Fitness regimen for your IT organisation
Well organised best practices.
Trusted IT for Business
ITIL, ITSM and ISO 20000
ITIL is the best practice guideline and the de-facto standard for IT service management. ITpoint actively implements the ISO 20000 standard on this basis. ISO 20000 defines the basic scaffolding for processes that an enterprise must establish in order to provide and manage IT services of a defined quality.